Frequently Asked Questions

Frequently Asked Questions

What monogramming services do you offer?
For more details about our monogramming services, please visit the Personalization tab at the top of our website.

Which credit cards do you accept?
We accept all major credit cards.

What is your return/refund policy?
You can find our return and refund policy on the Refund Policy page at the bottom of the site under the Support tab.

What is your shipping policy?
For information on our shipping policy, please refer to the Shipping Policy page at the bottom of the site under the Support tab.

Do any of your products have your logo?
Currently, none of our products feature our logo or name. We want to ensure that each item feels uniquely yours and doesn’t overshadow your monogram. If we ever decide to include our logo in the future, we promise it will be placed in a way that respects and highlights your personalized monogram.

Can I cancel my order?

Unfortunately, we cannot cancel orders because of the personalized nature of our products. Please double-check all monogramming details before completing your purchase. If you have any questions or need assistance while ordering, feel free to contact us—we're here to help!

Contact Us 

We’re here to help! Please reach out to us at hello@theelegantmonogram.com with any questions or concerns.

Disclaimer: We are not affiliated with or endorsed by any other brand and do not sell products associated with any brand other than The Elegant Monogram.